| Video Topic | Video (Duration mm:ss) |
|---|---|
| How to enter a request | Make a Simple Request (5:05) |
| Request Linked Items (5:02) | |
| How to respond to a request | Fill a Simple Request (5:06) |
| How to do basic filtering on the dashboard and a blurb about sorting | Where’s my Request? (3:20) |
| Filter Requests by Description (6:57) | |
| Filtering Requests Coming and Going (7:49) | |
| How people can go in and update or change requests once they have been submitted, and when people can’t do that | Change a Request (4:08) |
| Change a Response (4:37) | |
| Receive a Resource (3:29) | |
| Roundtrip demo
This series of videos walks through the entire lifecycle of two linked requests from creation, through escalation, to when the resources are marked as received. |
1 - Requests are made (3:16) |
| 2 - PGFC reviews the requests (4:43) | |
| 3 - PWCC tries SEFC (2:57) | |
| 4 - SEFC can't help (2:37) | |
| 5 - PWCC tries Coastal FC (1:47) | |
| 6 - Coastal comes through (2:33) | |
| 7 - PGFC fills a request (1:56) | |
| 8 - Resources are received (3:02) |
| Fire Centre: Contact | Fire Centre: Contact |
|---|---|
| Northwest: Claus Rygaard | Prince George: Deneen Bonar |
| Cariboo: Dean Breitkreutz | Kamloops: Mary Ann Leach |
| Coastal: Debbie Hawkes | Southeast: Jackie Chapman; Asa Maclaurin |
| PWCC: Glenna Tomlins; Danalee Harvey | Depot: Lucy Tower |